Membership Communications Manager

Salary: £34,230 to £37,500 pro rata

Location: Flexible / Hybrid – mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average

Hours: Part Time, 35 hours per week

Closing date for applications: Sunday 12th January 2025

About us

The Woodland Trust is the UK’s leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

About the role

• This role will work as a part of the Retention and Engagement team collaborating to support the retention of Family members and the wider membership provision.
• Creating journeys which deliver an outstanding member experience resulting in an increase in supporter satisfaction, engagement and long-term commitment.
• Devising a fundraising plan including financial and other targets which involves identifying and flagging up any risks whilst ensuring the income is allocated to the correct income streams and projects.
• Responsible for leading the membership communications strategy and execution of appropriate communications to members in a timely fashion
• Working within the allocated budget whilst ensuring the Woodland Trust brand and tone is consistently reflected throughout and all activities and align with the Supporter Development Plan to meet key organisational objectives.
• Making proposals and recommendations for change by regularly interrogating data and understanding the audience’s motivations and behaviours accordingly.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.

About you

• Strong written and verbal communications with the ability to influence differing internal and external audiences.
• You will have worked with suppliers and agencies in a marketing role within a services organisation.
• Strong copy and proofreading skills with the ability to be assertive and adapt to a fast-paced environment.
• You will be confident in delivering member or supporter communications through a variety of on and offline channels.
• Understanding of how to interpret insight to develop and improve supporter communication and provide meaningful feedback to the team.
• You will be able develop long lasting relationships both internally and externally whilst being able to challenge differing opinions.
• You will know how to work as part of a collaborative team to benefit the Woodland Trust cause and the supporters of the organisation.

You can download and view the full Job Description below.

Benefits & Wellbeing: Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK’s diverse community. We support people from all backgrounds to apply, especially those who are under-represented.

Find out more about what it’s like to work at the Woodland Trust here.

How to apply

Even if you don’t meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows your experience and passion for the role.

Apply Now: If you’re ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it’s a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.

Please see our ‘Application Tips’ below.