Trans-inclusion beyond good intentions

It’s Transgender Awareness Week, a great time to think about how workplaces can become more inclusive and welcoming for transgender and gender non-conforming employees.

While creating a trans-inclusive workplace often begins with good intentions, meaningful inclusivity requires intentional practices, policies, and structures that provide concrete support and respect. A trans-inclusive workplace acknowledges and addresses the unique challenges transgender employees face, fostering an environment where everyone feels valued and safe.

So let’s explore five actionable practices that genuinely support transgender employees—and five common practices that, while well-intentioned, may unintentionally fall short of true inclusion.


Five Trans-Inclusive Practices

Clear Anti-Discrimination Policies

Effective anti-discrimination policies are the foundation of a trans-inclusive workplace. Make sure your policies explicitly protect employees from discrimination based on gender identity and gender expression, with clear pathways for reporting and addressing issues. When policies specifically mention transgender inclusivity, it signals to all employees that the organisation values and prioritises the rights and respect of transgender and gender non-conforming employees. Clear anti-discrimination policies create a foundation of accountability that helps foster a safe environment for everyone.

Comprehensive Training on Transgender Issues

Creating an inclusive culture involves educating all employees on the fundamentals of gender identity, trans issues, and respectful communication. Comprehensive training should go beyond the basics, offering insights into the challenges that trans employees face and providing tools to reduce misunderstandings. This education can help foster empathy and build allyship, ensuring that every team member understands how to support trans colleagues respectfully. Inclusive training programmes set the tone for a workplace culture where trans employees can feel seen, respected, and supported.

Inclusive Facilities

Providing inclusive bathroom and changing facilities is a crucial aspect of respecting transgender employees’ rights. Offer gender-neutral toilets and changing spaces, or allow employees to use the facilities that align with their gender identity. This step eliminates the discomfort or discrimination that transgender individuals might face when restricted to gendered spaces. Inclusive facilities send a strong message that the organisation is committed to creating an environment of safety and comfort for all employees.

Pronouns in Communication

Normalising the sharing and respecting of pronouns in the workplace is a subtle but powerful way to foster inclusivity. Encourage (but don’t mandate) employees to include pronouns in their email signatures, on name tags, and during introductions. This practice helps to build a culture where people’s identities are respected, and it opens the door for employees to express their gender identity safely. It’s important to create an environment where employees feel comfortable and free to share pronouns, and where respecting these choices is normalised.

Update HR and Employee Record Systems

Many HR systems are not designed with trans employees in mind, which can create unintended barriers. To truly support transgender employees, ensure that HR and employee records can be easily updated to reflect an employee’s chosen name, gender marker, and pronouns. This includes payroll, email systems, ID badges, directories, and other internal systems. When these updates are possible and straightforward, it reduces the risk of accidental deadnaming and other issues, allowing trans employees to be recognized and respected as they identify.

Photo of a trans woman outdoors

Five Practices That Can Fall Short of Trans-Inclusion

While the following practices may be implemented with positive intentions, they can sometimes lead to unintended challenges for transgender employees. By being aware of these potential pitfalls, organisations can adjust their approach to ensure that their trans-inclusivity efforts are both effective and respectful.

Mandatory Pronoun Sharing

While promoting pronoun sharing can encourage inclusivity, requiring everyone to share their pronouns can put trans employees in uncomfortable positions. Not everyone is ready to share or may not yet be “out” at work. Allowing voluntary pronoun sharing creates a more respectful environment, where employees can express their identities at their own pace without pressure. Respecting this choice signals a deeper understanding of the unique experiences and vulnerabilities of trans and gender non-conforming employees.

Assuming a “One Size Fits All” Approach to Gender Identity

Forms and documents often ask employees to select “male” or “female” without offering more inclusive options. This binary approach can feel exclusionary and alienating. Rather than limiting options, use an open field that allows individuals to self-identify their gender. Phrasing the question as “gender identity” rather than “gender” can make a significant difference, demonstrating a commitment to respecting employees’ identities on their own terms.

Failing to Address Deadnaming

Avoiding an employee’s previous name (deadname) is only part of the equation. Be proactive in updating all documentation, databases, and digital systems with employees’ chosen names. Deadnaming often happens inadvertently due to outdated or rigid systems, so ensuring internal processes allow for smooth name changes is essential. Updating names promptly across all systems shows respect and minimises the potential for accidental misidentification, which can be distressing for trans employees.

Single ‘Diversity and Inclusion’ Policies

While diversity policies are important, grouping all LGBTQ+ issues under a single umbrella policy without specifically addressing transgender issues can dilute the support trans employees receive. Transgender employees face unique challenges that may not be fully addressed under a generalised policy. By implementing distinct policies that specifically support trans employees’ needs—such as anti-discrimination protections, restroom policies, and HR support—organisations can provide more meaningful and targeted inclusivity.

Unstandardised Allyship

Encouraging employees to be allies is a positive step, but without proper training, allyship can lead to inconsistent or even harmful behaviour. Uninformed allies may unintentionally ask invasive questions or engage in microaggressions, making trans employees feel uncomfortable. Structured allyship training with clear guidelines on respectful support and boundaries ensures that allies act with empathy and understanding. Well-trained allies can play a pivotal role in creating a respectful and supportive workplace for all.


Cultivating Genuine Support and Respect

Building a trans-inclusive workplace isn’t about perfection; it’s about progress and genuine support. By incorporating effective policies and practices, organisations can create an environment where transgender employees feel safe, valued, and supported. Importantly, businesses that prioritise trans inclusion contribute to a culture that respects all forms of diversity, making it possible for everyone to thrive.

This Transgender Awareness Week, let’s go beyond intentions and put these practices into action. A truly inclusive workplace supports each employee in living authentically, contributing their best, and feeling empowered. By fostering an environment where respect is more than just a policy, we can create a future where every employee is given the respect and support they deserve.


Inclusive Recruiting can support you on your mission to be more inclusive! Get in touch to find out about our training workshops. Call the IR team today on 0203 397 8333 or visit our website to find out more.

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